Refund policy

 

EASY 7-DAY RETURNS & EXCHANGES

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• If you are not completely satisfied with your purchase, you can request a return or exchange within 7 days of receiving your order.

• We strongly recommend recording an uncut package-opening video. It may be required for damaged, missing, incorrect or defective product claims.

RETURN & EXCHANGE ELIGIBILITY

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• The product must be unused, unworn and in its original condition.

• All original tags must remain attached.

• The product must be returned in its original packaging.

• Products that do not meet these conditions may not be eligible for return or exchange.

RETURN SHIPPING

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• We currently do not offer reverse pickup services.

• Customers must return the product using a reliable courier service.

• Refunds will be processed only for the product’s invoice value.

• Return courier or shipping charges are non-refundable and must be borne by the customer.

EXCHANGE POLICY

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• An item that has already been exchanged cannot be exchanged or returned again.

DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS

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• Contact us within 48 hours of delivery if you receive a damaged, defective or incorrect product.

• Send clear photos of the product and its packaging to our WhatsApp Support: +91 92172 82173.

• Our customer support team will review your request and provide an appropriate replacement or refund, depending on the issue.