Refund policy
Returns & Exchange Policy
Easy 7-Day Returns & Exchanges
If you're not completely satisfied with your purchase, you can request a return or exchange within 7 days of receiving your order.
Tip: We strongly recommend recording an uncut package-opening video. This may be required to process claims for damaged, missing, incorrect, or defective products.
Eligibility Criteria
To be eligible for a return or exchange, the product must:
- Be unused and unworn
- Be in its original condition
- Have all original tags attached
- Be returned in its original packaging
Products that do not meet these conditions may not be eligible for return or exchange.
Refund Policy
| Stage | Timeline |
|---|---|
| Return window | 7 days from delivery (unused, tags intact) |
| Refund initiated | 1–2 business days after item is received & QC approved |
| Refund credited | 5–7 business days to original payment method |
Return Shipping
- We currently do not offer reverse pickup services.
- Customers must return the product using a reliable courier service.
- Refunds are processed only for the product's invoice value.
- Return courier/shipping charges are non-refundable and must be borne by the customer.
Exchange Policy
- An item that has already been exchanged cannot be exchanged or returned again.
Damaged, Defective or Incorrect Products
- Contact us within 48 hours of delivery if you receive a damaged, defective, or incorrect product.
- Send clear photos of the product and its packaging to our WhatsApp Support: +91 92172 82173.
- Our team will review your request and provide an appropriate replacement or refund based on the issue.
